support
need help with atlas? we're here for you.
common questions
how do i back up my memories?
by default, memories are stored locally on your device. premium users can enable cloud sync in settings for automatic encrypted backups.
can i use atlas offline?
yes. atlas is designed to work offline. capture memories anywhere - they'll sync when you're back online (premium feature).
how do trip capsules work?
create a capsule, invite friends, and set an end date. everyone captures memories that stay sealed until the trip ends. then, all memories are revealed at once.
can i export my data?
yes. go to settings > account > export data to download all your memories, photos, and voice notes.
how do i delete my account?
go to settings > account > delete account. this removes your account and all cloud data. local data remains on your device until you delete the app.
is my data encrypted?
yes. all cloud-synced data uses end-to-end encryption. we cannot access your memories, photos, or voice notes.